Our warehouse is open and we are shipping all online and phone orders daily Monday - Friday. We are here for you by phone, live chat, and email. Our retail store is currently open with reduced hours (see below) and we are also offering curbside pick up.
The increase in online shopping during the COVID-19 pandemic continues to cause increased volume for our shipping partners and you may experience delays with your delivery.
UPS and USPS have temporarily suspended their service guarantees for all shipping methods. USPS and UPS Worldwide Economy DDU are still experiencing lengthy delays.
We are taking extra precautions in order to protect our staff during this time and you may experience a delay in the processing of your return. You will be notified via email once your return has been completed.
Introducing Curbside! We all know that the COVID-19 pandemic has changed the way we shop. Don't let that get in the way of your shoe fix!
Simply order online, let us know when you'd like to pick up, and we can bring your order to your car.
STEPS TO A SUCCESSFUL BIG SHOES CURBSIDE PICK-UP ORDER: