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We scheduled a 2 week trip to Europe and needed hiking / walking boots for rain and snow. Shopped at multiple big box stores like Academy and Bass Pro. They had nothing in stock nor were very helpful. I have never ordered shoes on line and was very reluctant. These shoes, delivery time and customer service were all great. I wore these for 2 weeks even though I could have worn my sneakers. Quality product and comfortable. I couldn't be happier with this purchase.